Haworth and SBTi forged a close working relationship
SBTi was meticulous as they assessed Haworth’s submission; the Haworth sustainability team was pleased with the partnership. ‘[SBTi] were very thorough – they had good questions,’ said Susanne Schliehe-Diecks, Sustainability Specialist for Europe.
‘SBTi’s expectation is that we are constantly improving data accuracy,’ added Jessica Karp, Sustainability Manager for Haworth International. ‘This confirmed that they are the right partner for our climate journey – the attention they put into every step of the process demonstrates how seriously they take their mission.’
Challenges and opportunities identified during the process
Haworth is the largest workplace brand in the Haworth Group, a curated portfolio of the finest brands that furnish the most desirable spaces in the world. Coordinating with many stakeholders is always a challenge – but ultimately it proved to be a fruitful process. ‘Everyone made extra time in their daily schedules to prioritise this,’ Susanne said. And working toward a common goal built unity; our sustainability goals are now aligned across the Haworth brands. ‘For some of the brands, this was a new field,’ said Jessica. ‘They still decided to join us on this journey.’

The process also highlighted an opportunity to consolidate our data – and fill in gaps. For example, while Haworth had already established data tracking and monitoring systems for our 12 Haworth manufacturing facilities, our SBTi journey expanded our scope across the entire brand family – adding showrooms, warehouses, and additional manufacturing sites. The list now includes over 180 locations across the globe. With this expanded data, we will have greater transparency, better understand our total global footprint, and coordinate strategies across all our production sites, showrooms and warehouses.
A third challenge we identified is ongoing. Much of our supply chain emissions data comes from secondary sources, such as databases that estimate emissions based on general emissions factors. ‘This is 90% of our emissions – and it’s not all within our own hands,’ Jessica said. ‘We have to be aware of our supply chain complexity – and we must work closely with suppliers, collaborating to get that data.’
In the next section, we’ll look at how this work has already affected product development.