Staying ahead of trends in design and technology is essential for creating spaces where people thrive. In a livestreamed event hosted by Haworth, industry experts shared how workplace design is evolving with the influence of artificial intelligence. The conversation focused on creating environments that foster human connection, well-being, and adaptability in an increasingly digital world.
Titled 2025 Design Trends: Rehumanizing Space Amid the Rise of AI, the panel discussion was moderated by Cindy Allen, Editor-in-Chief of Interior Design, and featured:
Marta Wassenaar - Director of Workplace Research, Strategy, and Insights at Haworth
Brooks Morelock - Principal Design Director at Gensler New York
Alexandria Davis - Executive Board Member of IIDA New York and ID Project Lead at Corgan
Together, the participants shared their insights on design trends and explored how spaces can evolve in response to AI. They provided real-world examples of how they are incorporating these trends into their design projects—ensuring that human experiences remain at the center of workplace design.
The Impact of Technology on Workplace Design
Marta Wassenaar set the stage with a look at how technology has reshaped the workplace over time. Each innovation has influenced office design, from structured assembly lines to the rise of paper storage for typewriters and the bulky word processors that required dedicated stations. The arrival of personal computers brought large workstations, later streamlined by laptops that enabled more flexible, activity-based planning.
The smartphone untethered employees, increasing mobility but also keeping them constantly connected. More recently, hybrid technology revolutionized collaboration, making virtual connections seamless. Now, as AI enters the workplace, it brings new possibilities—and uncertainties—about the future of work.
AI Automation Creates Time for More Meaningful Work
As workplaces evolve, automation and digital tools are redefining how we collaborate, solve problems, and create. However, this transformation isn’t just about efficiency—it’s about reclaiming time for deeper human connection.
Morgan Stanley estimates that 44% of all labor globally will be impacted by artificial intelligence. This is across industries, showing the wide reach this technological disruptor will have on us all. McKinsey, too, estimates that AI will automate work activities that currently occupy 60 to 70% of our time today.
This means that AI's automation of our repetitive activities will give us an opportunity to refocus our time at work. We can focus on more complex and more human work modes, that technology can't replicate—exercising creative thinking, using emotional intelligence and moral judgement in our decision-making. We can practice empathy for our peers and collaborate to problem-solve. And, perhaps what makes us most human, we can connect.