The outcome was an engaging session with one of our workplace strategists to assess the firm’s organizational culture using our LENS™ Assessment Toolset. Tim realized the space is about the holistic solution—both architecture and the furniture—and how it supports a dedicated workforce.
With so much emphasis on people, it’s not surprising that employees contributed to the space design by providing feedback. This input drove several design elements, including a variety of spaces for meetings and privacy, as well as brainstorming, training, and corporate events. There are coffee bars and even a ping-pong table. The workspace is an open-plan concept with a vibrant color palette to create energy among employees. And, there is a lot of natural light with windows overlooking Fort Wayne to benefit their well-being.
One main goal of the project was to bring people together from two separate locations. Now, all employees are located in one building among three floors. As part of our post-occupancy LENS assessment, they provided feedback nine months after occupying their new space. The result? Ash Brokerage employees are more satisfied than in their previous space. They especially rated the physical environment highly, noting that they have more personal control over their space and a more effective, flexible work environment overall. The greatest improvement, though, was their perception of the ambient environment. The building was designed so each employee’s workstation is within 50 feet of a window— and they love it.
In the words of CEO Tim Ash, “There’s not been a day since we moved in that there hasn’t been a positive comment or someone on our team who isn’t grateful for the environment and the experience it’s created.” Ash Brokerage employees are smiling. Tim credits the design, the furniture, and the natural light. The new space is bringing out the best in people, enabling them to serve their clients even better.
