This site is your direct connection to Haworth—bringing together everything you need to stay informed, access resources, and manage key processes with ease. It’s designed to simplify communication and help us work better, together. As we transition to the SAP Business Network to improve sourcing and procurement, we’ve prepared step-by-step guides, FAQs, and support tools to help you get started and make the most of the system.
Get started using the SAP Business Network by following the steps outlined in your email invitation. The process
is quick and straightforward—just three simple steps:
Register for an SAP Business Network account.
Complete the Haworth Registration Questionnaire(s).
After registration, you will receive an email confirmation.
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Quick reference guide for step by step instructions for registration and onboarding.
Haworth Ariba Quick Reference Guide (QRG).pdf
Video for Registration Help
Finance Onboarding Guides
Finance Onboarding Guide - US
Finance Onboarding Guide – CAD
Finance Onboarding Guide – International
Check out the SAP page for information on event participation, auctions, alternative bids, and much more.
Haworth is rolling out SAP Business Network functionality gradually, and once everything’s in place, here’s what
you’ll gain:
Read through our Tip Sheet for Suppliers to get auction recommendations and advice. We also have a step-by-
step guide for using Ariba Sourcing for auction bids.
Haworth uses the SAP Business Network (aka SAP Ariba) – a cloud-based procurement technology platform –
for sourcing, supplier management, purchasing, and accounts payable processes. To do business with Haworth,
suppliers must register on the SAP Business Network.
At times, you may notice that the terms SAP Ariba and SAP Business Network are often used interchangeably. These provide the integrated tools for the execution of Haworth’s Source to Settle strategy.
SAP Business Network refers to the suite of applications and tools focused on procurement processes like sourcing, contract management, and supplier lifecycle management. SAP Business Network, formerly known as the Ariba Network, is the global platform where buyers and suppliers connect and collaborate on transactions like purchase orders, invoices, and payments.
There are 2 steps all suppliers are required to complete to do business with Haworth:
Register for an SAP Business Network account (if you don’t have an existing one already)
Complete the Haworth Registration Questionnaire – This is where you’ll provide key information Haworth requires for doing business together, such as addresses, banking & remittance details, etc.).
When you click the link in Haworth’s invitation to register, you will receive the option to create a new account or use an existing account. If you are not sure if your company already has an account, you can click a link to search for your company. The system will check your company name, email domain, and other details.
If you select create a new account and fill out basic information, SAP Business Network will recognize information that may be duplicative of an existing account. At that point, another screen will pop up to let you know, and you will have the opportunity to review accounts.
Current Haworth suppliers will need to register in the Ariba Business Network. Your existing information will not be automatically imported.
You will need to sign it again upon registering in the Ariba Business Network to ensure compliance within the new system.
If you’ve already created your SAP Business Network account and login credentials, you should not use the link to sign in. Instead, go directly to supplier.ariba.com and log in using the username and password you previously set up.
The link is typically used for first-time registration or specific event-based access. If you already have an account, using the link may prompt you to create a new one or cause login issues. Going directly to supplier.ariba.com ensures you access your existing account correctly.
On the supplier.ariba.com login page, click “Forgot Username or Password?” and follow the instructions to reset your credentials.
Double-check that you are using the correct login page: supplier.ariba.com. If the issue persists:
Clear your browser cache and cookies.
Try a different browser.
Contact Ariba Support for assistance.
Yes, if the link is related to a specific sourcing event or transaction, you may use it after logging in at supplier.ariba.com. The system will redirect you appropriately once authenticated.
The Haworth Supplier Registration Questionnaire will be in the SAP Business Network after your registration is completed.
If you have an existing SBN account, you will click the link, then log-in and access the questionnaire from your ‘Ariba Proposals & Questionnaires’ page.
If you do NOT have an existing SBN account, you must sign up by completing a standard form. SAP requires all new suppliers to fill in basic company and user information. This is not specific to Haworth; however, it must be completed before the registration questionnaire can be accessed. Note: It is completely free to join with a standard account on SAP Business Network.
Upon submission, your questionnaire will automatically be routed for review and approval by Haworth.
If any data is invalid and/or additional information is required, you will receive an email requesting you to revise your response and re-submit for processing.
If there are no issues, you will receive an email confirming your registration is complete and fully approved. The questionnaire status will appear as “Registered” in your SBN account.
If your registration is complete and fully approved, you will submit any updates via self-service directly from the questionnaire in your SAP Business Network account (specifically, the ‘Ariba Proposals & Questionnaires’ page).
If your registration is completed but NOT yet approved (pending approval), please contact the Haworth person who invited you to register.
SAP Business Network/Ariba questions: Visit SAP Business Network SAP Business Network | Supplier Support
Commercial questions: Contact your Haworth Sourcing Representative
Haworth specific SAP Business Network/Ariba questions: Contact the Haworth Help Desk at 616-393-4357 or 877-592-5435
Contact Us
Commercial questions: Contact your Haworth Sourcing Representative
Haworth specific Ariba questions: HelpDesk@Haworth.com
616-393-4357 or 877-592-5435 All other Ariba questions: Visit SAP Business Network SAP Business Network | Supplier Support
Accounts Payable Questions: Accounts.Payable@Haworth.com
Financial Processing Questions: FinanceSharedServicesTeam@haworth.com
Vendor Set up or Vendor Maintenance Questions: FinanceSharedServicesTeam@Haworth.com
Code of Conduct
We are committed to ethical and responsible business practices—please review our Code of Conduct to understand the standards we expect from our partners.