Our Circular Services - Overview
Every project starts with an assessment of your furniture, business needs and local service availability. We then identify suitable options and recommend the services that best support your objectives.
Every project starts with an assessment of your furniture, business needs and local service availability. We then identify suitable options and recommend the services that best support your objectives.
Tonnes of furniture kept in use through Second Life programmes*
Lower embodied carbon in selected furniture reuse projects*
Material recovery achieved through selected Second Life solutions*
Opportunities to optimise furniture costs and retain asset value*
*Avoided carbon based on Zody Level 1 refurbishment (2025 verified LCA). Results vary by furniture type, condition, services selected, market availability and project scope.
Compare the incredible difference between the used furniture and our fully refurbished offering.
Second Life is Haworth's name for its circular services. They help you keep office furniture in use for longer and get more value from what you already own. Depending on your market, Second Life includes four services:
• Circular Service: we refurbish your existing furniture, from Haworth or other brands, and return it to you.
• Take Back Program: we collect eligible furniture you no longer need and prepare it for resale.
• Pre-loved products: you buy refurbished Haworth chairs instead of new ones.
• Donation: we help pass usable furniture on to non-profit and social economy organisations.
Every project starts with an assessment of your furniture, your business needs and what's available locally. We then recommend the services that best support your goals.
The difference is who uses the furniture next. With the Circular Service, you keep it. We assess and collect your chairs, refurbish them at a Haworth facility or with a local partner, and ship them back to you. With the Take Back Program, you hand over furniture you no longer need. We collect it, assess its condition and refurbish suitable pieces so they can be resold and used again. Take Back is especially helpful during a move or refit, because we can coordinate the collection with the delivery of your new furniture.
Pre-loved is our name for Haworth office chairs that have had a first working life and that we've professionally refurbished for a second one. You can choose them instead of buying new. We inspect, clean and recondition each chair and replace worn components with new parts. Every chair passes a quality check before delivery. Pre-loved chairs come with a 2-year warranty and can have up to 68% lower embodied carbon than new furniture. Where available, we can also share carbon impact information for your chairs. Through our Social and Solidarity Economy (SSE) partners, each refurbished chair also supports social inclusion.
If it's still usable, it can go to a new home through donation. Haworth works with non-profit and social economy organisations and helps redirect suitable furniture to places where people will keep using it. We can coordinate the dismantling, protection and transport. We also show you how the donation works and which organisations receive your furniture. Donating frees up space during a workplace move and supports your sustainability and community goals. For products that can't be used again, ask your local team which material recovery options are available in your market.
Across selected Second Life projects, Haworth has kept more than 6,000 tonnes of furniture in use. Selected reuse projects have reached up to 70% lower embodied carbon, and some Second Life solutions have recovered up to 90% of materials. These figures come from selected projects and assessments. Your results will depend on the type and condition of your furniture, the services you choose, what's available in your market and the scope of your project.
The Second Life services you can use depend on your market. For the Circular Service and the Take Back Program, the usual minimum is 30 chairs, because collection and refurbishment involve a lot of manual work. Minimums can vary by market. To check what's available to you, complete the Second Life Service Request form on this page and select your country and the service you're interested in. Your local Haworth team will then get in touch to discuss your options.
Interested in Second Life services for your furniture?
Complete the form below and your local Haworth team will be in touch to discuss available options.
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