Foster Open/Collaborative Culture
Enable connection by providing a mix of focused and collaborative work areas that support the executive team’s needs and the people who interact with them.
Opportunities to increase value and drive innovation within the organization are supported through more collaborative spaces that foster transparency and accessibility to the entire organization. Nurturing a culture that empowers people to choose where to work helps attract and retain the best talent.
Integrate New Technologies
Offer a higher level of mobility and connectivity within the office and across the globe through technology.
Enhancing the collaborative experience by transforming spaces with state-of-the-art technology ensures leaders are engaged to interact with Haworth members and external partners.
Invite interaction and facilitate space utilization—not just for executives but also for members across the organization.
Haworth office staff members have choice in where and how to work, and they’re invited to work in the Leadership Community Space. Accessibility is enhanced with glass walls that allow people to see when leaders are available. They are drawn to inviting spaces that provide access to daylight and views.
Spaces that Flex
The refreshed Leadership Community Space is a reflection of both our design point of view and the Haworth brand. To serve the people who work there, spaces should be inspiring while enabling performance. Our Organic Workspace® approach to planning is designed to embrace change, flexing with people’s needs through quick, efficient reconfigurations of raised access floors, movable walls, and modular furniture. Through this approach, the Leadership Community Space was easily redesigned to offer more variety and choice, not just for our executive leaders, but also for our members, who are encouraged to use the space as well.
Range of Workspace Solutions
—from Individual to Group
The redesigned Leadership Community Space shifted from a 40/60 (collaborative/individual) ratio to 60/40, with a range of office sizes. Designing leaders’ offices based on individual needs and preferences accommodates a breadth of organizational functions—from finance to sales. While adjacent collaborative space increased without changing square footage, individual offices shrunk by 30 percent.
Individual Choice for Where and
How to Work
People are no longer tethered to their technology. Offering spaces that support unique, individual ways of working— ranging from large, formal spaces to informal, smaller spaces— gives people the freedom to choose. Office size is based on function—from various individual tasks to holding confidential meetings.
The Space Fits the Need
Smaller offices are intentionally cozy for one-on-one interaction, as requested by the primary occupant. Comfort and color help make the space inviting while user preferences determine appropriate work tools.
Room to Move
Larger offices have double-glazed glass walls for acoustical privacy and confidential meeting spaces within the offices. They also provide enough space for movement to accommodate a variety of tasks.
Administrative support personnel are located closer together, allowing for ease of interaction among team members as they collaborate. Workstations are height-adjustable to foster wellbeing; research indicates that the option to stand during work can enhance people’s energy and mood. Access to daylight and views further supports an environment that promotes well-being.
Variety of Collaborative Spaces
Work happens everywhere, so leaders are equipped with advanced virtual collaborative technology tools to connect with members and external partners. When they need to meet face-to-face, shared spaces are mixed in among private offices and supported with the technology required for interaction. The Front Porch, overlooking the atrium, provides a place to engage with others or do focused work.
Larger offices double as meeting spaces, and the flexibility in the furniture allows leaders to secure personal items when they are away. Virtual technology is integrated into the space to allow for collaborative work from anywhere in the world.
To build our knowledge, Haworth conducts pre- and postoccupancy surveys for workspace renovation projects. The Leadership Community Space research yielded positive results:
- Higher than average satisfaction with access to natural daylight
- Ease of contacting others when interaction was required
- High levels of personal control through flexible furniture and access to meeting rooms
- Ability to accomplish work from a variety of workspaces
Many survey respondents reported an increase in visual distractions. Due to the central location in the building, occupants experience a higher level of foot traffic in their vicinity—but it is balanced by serendipitous interaction with people all across the organization.
Protocols were also in place to help people navigate through change. We used our Change Communication Playbook as a guide to create a change communication plan early in the process and continued to share information throughout the renovation. This approach assured people that their needs were taken into consideration, which made everyone more comfortable and confident.
Change Communications Tactics
- Bi-weekly meetings with administrative team
- Email newsletter updates with timelines
- Face-to-face interviews
- Meetings with executives
- Hardhat tours at critical project junctures
- Corporate-wide project updates through email, intranet, and management briefings